WhatsApp Marketing: Your #1 Retention & Engagement Channel
At SellThru, as a CRM Agency, we’ve seen WhatsApp evolve into one of the most powerful channels to keep customers engaged, convert high-intent users, and increase conversions. WhatsApp offers a great opportunity to connect directly with customers in a personal and timely manner.
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The Whatsapp Marketing Regional Benchmarks
Since we work with multiple clients across various industries, we have put together internal benchmarks for WA vs SMS, WhatsApp marketing budget allocation, Whatsapp business contribution and certain engagement stats. These numbers showcase the growing adoption of WA and how important of a lower funnel marketing channel it has become.
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We review your current WhatsApp setup, data, and performance to identify the gaps and opportunities.
We propose a detailed, end-to-end WhatsApp Marketing strategy based on your business goals.
We design automated journeys that connect with customers at the right moment, delivering personalized messages that drive conversions.
We segment your users based on behavior and preferences and continuously analyse key metrics to improve performance.
As official partners with Gallabox, MyAlice, and more, to offer customers various tools that best fit their requirements, as well as help integrate WhatsApp to your CRM platform.
We create WhatsApp templates for campaign execution, following best practices, Meta compliance, and recommended specifications.
Why WhatsApp Marketing Works for Your Business
Wider Outreach – Increase brand's outreach by tapping into the wide userbase on WhatsApp. Targeted broadcast messages and click-to-WhatsApp ads help drive conversions.
Better ROI – Lower costs compared to ATL marketing, higher chances of conversions due to direct delivery.
Instant Customer Support – Integrate chatbots to respond quickly, resolve queries, and assist purchases.
Omnichannel Automation – Add WhatsApp as a touchpoint within automated journeys.
Rich Media Features – Carousels, PDFs, videos, and catalogues to engage with customers.
Data-Driven Decisions – Leverage analytics to refine targeting and optimize spend.
Discover All Use Cases of WhatsApp Marketing
Greet customers post sign-up.
Showcase products, share catalogs, and even collect payments directly in chat.
Automate abandoned browse, cart, checkout reminders to bring back customers.
Automated post order communication.
Give your customers a wow experience on their special day.
Share promotions with your loyal customers.
Request reviews, feedback, or survey responses directly in chat.
Create gamification or customer support chatbots that works 24*7.
How to get started?
Start by selecting the right option for your business: the WhatsApp Business App or the WhatsApp Business Platform.
The WhatsApp Business App is more suitable for small businesses - it allows just a few users to manage customer conversations, send reminders, and provide support through one account.
The WhatsApp Business Platform is an API-based solution that connects directly to your existing systems—such as your CRM or marketing automation tools— allowing you to send personalized campaigns and bulk messages from a single verified business profile. This is more suited for medium to large businesses that want to reach out to a wide range of customers.
At SellThru, we’ve partnered with leading WhatsApp Business Solution Providers (BSPs) such as AI Sensy, MyAlice, Gupshup, and Gallabox to offer you the most suitable tools for your business needs. From automations to commerce integrations, we help you select and implement the right solution.
Your Setup Journey With Us
1. Choose a WhatsApp Business Solution Provider (BSP) such as Gallbox
3. Fill your Business Profile
4. Get your WhatsApp Business Account approved by Meta
5. Sync with CRM platforms such as MoEngage
Unlock the Full Potential of WhatsApp Marketing — Get a FREE Audit Today
Our CRM experts will review your current setup, campaign performance and automations to identify gaps and opportunities. You’ll get actionable recommendations to boost engagement and conversions.
Partnerships
We believe in strategic partnerships to offer the best WhatsApp marketing experience.
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Maanav Bhatia
Growth Manager
Omar Zourob
Growth Manager
Abdulrahman Falah Hassan
Growth Manager
Nouran Khamis
Growth Manager
Anoosha Asim
Performance Marketing Manager
Dina Yasser Ramadan
Digital Marketing Executive
Farah Sharawy Elsharawy
Performance Marketing Executive
Umer Saeed
Senior Performance Executive
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Navjot Singh
Senior Performance Marketing Executive
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Omar Youssef
Senior Performance Executive
Sucheta Rao
Digital Marketing Intern
Hear Real Stories from Happy Clients
Highly professional team with great attention to detail. They helped us grow our e-commerce sales significantly!
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An agency to whom you can handover jobs and move on. They take full responsibility of the job and take initiatives which we as a client also would not think of. Extremely good at their work and always responsive. Highly recommended
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SellThru has been a key partner in our Groups Digital transformation strategy, particularly in driving growth and KPI performance for our brands. Their talented team has a diverse experience client and agency side, which not only adds huge value, but enables us to easily integrate them as an extension of our internal teams.
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Dina has proven to be a great asset in building our footwear brands. Working with her has been tremendous.
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Sharaf DG Oman has seen strong results partnering with SellThru since 2024. Their team is sharp, responsive, and performance-driven. Campaigns were optimized efficiently across channels, improving ROI and customer acquisition. Highly recommend them as a digital growth partner.
Highly Professional & Approachable. Great 360 Digital Agency for all Marketing needs.
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Sell thru team consistently delivers the best results with the level of expertise and team they have, working with them has been a great experience overall.
The team was great to work with — very professional, creative, and responsive. Digital campaigns helped us reach wider audience, and we’ve seen a increase in brand awareness since we started working with them
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Smooth process and a reliable team! The campaigns ran well, and while there’s room to explore bolder concepts, the results were consistent. Overall, a good experience.
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From the right atribution model, insights, analysis and recommendations for Paid Ads Management. The team of professionals are not only very capable but also very responsible taking care of the clients
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Shoutout to team SellThru. SellThru has been an incredible marketing partner for Maison-B-More. Their team is proactive, creative, and truly understands the brand. Two thumbs up.
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I've been working closely with the Sell Thru team for over a year now. They've remained consistently supportive, responsive, and easy to work with throughout our collaboration, Nouran in particular has been a pleasure to work with. I appreciate their dedication and the effort they put into understanding our brand and goals. Looking forward to seeing how the partnership continues to evolve.
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The campaigns ran well, and while there’s room to explore bolder concepts, the results were consistent. Overall, a good experience.
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Their team is sharp, responsive, and performance-driven.
Campaigns were optimized efficiently across channels, improving ROI and customer acquisition.
Highly recommend them as a digital growth partner.
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They've remained consistently supportive, responsive, and easy to work with throughout our collaboration, Nouran in particular has been a pleasure to work with.
I appreciate their dedication and the effort they put into understanding our brand and goals.
Looking forward to seeing how the partnership continues to evolve.
Replies to Most Pressing Questions
Yes, definitely. Whether you use MoEngage, Bloomreach,Webengage or any other CRM platform, we can integrate WhatsApp seamlessly into your existing systems.
The Business App is suitable for small businesses.The Business Platform (API) is built for medium to large businesses that want to scale. It allows for multiple users, chatbots, bulk messaging, and integration with CRM systems such as MoEngage. As your CRM agency, we help you select the right fit and manage the entire setup process.
Yes, to use the WhatsApp Business Platform (API), you must choose a BSP. We partner with BSPs like Gallabox and MyAlice to give you the best tools based on business requirements.
We look into key metrics such as Delivery rate, Read-through rate, Open rate, Conversion rate, and more.
We provide detailed monthly reports and access to real-time dashboards, so you can track rankings, traffic, and overall campaign performance.
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